Terms And Condition

HealthReliance.uk Terms and Conditions

Introduction

Welcome to HealthReliance.uk. These Terms and Conditions outline your rights and obligations when using our website, including placing and purchasing orders online.

Acceptance of Terms

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions and our Privacy Notice. If you do not agree with any part of these terms, please do not use our services.

Usage Restrictions

This website is intended for consumer use only. Trade customers must contact us directly at sales@healthreliance.uk.

Ownership and Operation

This website is owned and operated by HealthReliance.uk.

Contact Information

AGREEMENT These Terms govern the use of the HealthReliance.uk website and any transactions conducted.

DEFINITIONS

  • “We/Us/Our”: HealthReliance.uk

  • “Website”: https://www.healthreliance.uk

  • “You/Your”: Visitor or customer

  • “Account”: Your registered user account

  • “Content”: All website materials including text, images, video, etc.

  • “Product”: Goods or services offered

  • “Terms”: These Terms and Conditions

  • “User”: Any person using the site

GENERAL TERMS

  1. User Obligations

    • Users must be 18 or older.

    • Only one account per user.

    • No impersonation or unauthorized use.

    • No automated tools (e.g., bots, scrapers).

    • Do not alter or reverse engineer our systems.

    • Respect our intellectual property.

  2. Intellectual Property

    • All IP is owned by us or our licensors.

    • Trademarks, content, and designs are protected.

  3. Disclaimers

    • Website accuracy is not guaranteed.

    • General advice should be verified independently.

    • We are not liable for unintentional errors.

  4. User Content

    • All forum content must be lawful, respectful, and in English.

    • We reserve the right to remove inappropriate posts.

    • You grant us permission to use submitted content.

  5. Site Availability

    • We do not guarantee uninterrupted service.

    • We may change or suspend the site at any time.

  6. Limitation of Liability

    • Liability is limited as permitted by law.

    • We do not exclude liability for death, injury, or fraud.

  7. External Links

    • We are not responsible for the content or reliability of external websites.

  8. Changes to Terms

    • Terms may change at any time. Users are responsible for reviewing updates.

  9. Legal

    • These Terms are governed by the laws of England and Wales.

    • Notices must be sent via email to sales@healthreliance.uk.

BUYING AND PRODUCT TERMS

  1. Account Use

    • Account must be used responsibly.

    • HealthReliance.uk may close accounts at its discretion.

  2. Product Authenticity

    • All products are genuine and sourced from verified suppliers.

    • We offer support to verify product authenticity.

  3. Order and Payment

    • Orders are confirmed by email.

    • Products are dispatched after full payment is received.

    • We reserve the right to reject or cancel any order.

  4. Delivery and Returns

    • Delivery times are estimates.

    • Shipping insurance is optional but recommended.

    • Incorrect addresses are the customer’s responsibility.

    • Returns are accepted only with prior written consent.

    • Products must be unopened and unused.

  5. Payment Information

    • We do not store full credit card details.

    • Secure third-party gateways are used.

  6. Discount Codes

    • Subject to specific terms and availability.

  7. Complaints and Disputes

    • Complaints must be submitted within 14 days of delivery.

    • We aim to resolve disputes via CEDR mediation.

  8. Liability

    • HealthReliance.uk is not responsible for loss of profit or indirect damages.

    • Our liability is limited to the value of the transaction.

  9. Force Majeure

    • We are not responsible for delays caused by events beyond our control.

PRIVACY NOTICE

Use of our services constitutes consent to our data practices as outlined in the Privacy & Cookie Policy.

Contact Us
For any inquiries or concerns regarding these Terms, please contact us: